MY TENNIS UPDATE – 2 NOVEMBER 2015
We understand that as club administrators, you have been experiencing some frustration with the latest My Tennis during the last four weeks and acknowledge that you are still eagerly awaiting key functionalities.
We apologise for this inconvenience and can assure you that the team is doing everything possible to deliver what has been promised.
In particular, the reporting tool and communications tool are our first priority and teams are working around the clock to deliver a robust application.
Here is a short summary of our most recent updates:
- The initial problems experienced with logging in have since been addressed. If you do however experience any difficulties with this, please contact the Tennis Services team.
- The setup process for implementing the online payment gateway has now been fixed and clubs are now able to activate this without any problems.
- My Tennis tutorials and regular updates are available to access at support.tennis.com.au.
- As a reminder to club administrators, you can access My Tennis via this link: my.tennis.com.au. If your members would like to access their account they can do so from tennis.com.au.
We will continue to address your most urgent concerns with My Tennis and have the Tennis Services team working extended hours, 7 days a week. The Tennis Services team can be contacted on 1800 PLAY TENNIS or [email protected].
We sincerely appreciate your continued patience and understanding during this very busy time and aim to keep you updated with key developments and improvements.
Tennis West
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WA