In 2016/2017 WA set a personal best for the number of completed Operational Health Checks. In 2017/2018 we are seeking to better our new record. In this new financial year we would like to have more than 50 clubs from Western Australia participating in the program.
The Operational Health Check is a national survey of tennis facilities to assess performance in the areas of management, usage and financial sustainability. Involvement by clubs in the Operational Health Check is a prerequisite for the Tennis Australia National Court Rebate and Book a Court initiatives.
When assessing applications to the Department of Sport and Recreation Facilities Fund (Department of Sport and Recreation) Tennis West also require the completion of the Operational Health Check by the applicants.
The survey data is used to produce industry benchmarks and medians enabling facilities to annually compare results against both individual performance and other venues of a similar size.
Clubs, organizations or businesses that either directly operate or use a tennis facility are able to access the survey online. Survey participants will receive a completion certificate and individual summary report within 2-4 weeks of submitting their data. Clubs also receive an Operational Health Check bulletin at the conclusion of each survey period. This information can be used to:
- Learn how the facility performs against national medians
- Compare the facility’s results to previous year’s performance
- Track areas of strength, areas to monitor and priorities to address
- Support strategic and business planning
- Evidence reporting and performance to stakeholders.
The Operational Health Check can be obtained through the following link http://www.tennis.com.au/clubs/venue-management